POSITION SCOPE: Drives revenue through high customer retention, focusing on training and ensuring high cleaning standards and customer satisfaction.

ESSENTIAL DUTIES:

Train and work with in-house cleaners
Conduct regular quality assurance visits with customers
Performs other related tasks and activities as assigned

PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:

Customer service desired
Sales training
Training
Coaching
Cleaning experience required

JOB QUALIFICATION

Valid driver’s license with clean driving record
Valid Social Security Card
Physically and mentally capable of performing Quality Assurance Manager duties
Bi-lingual (where applicable)
Must be bondable
Cooperate with office staff
Perform duties according to the Maid Right system
Act in best interest of Maid Right
Detail orientated
Service oriented
Verbal and written communication skills
Ability to Multi-Task

PHYSICAL AND MENTAL REQUIREMENTS:

Ability to function in high-pressure situation
Excellent interpersonal skills
Clear, easy to understand oral communication ability

This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises.

Compensation: $16.00 - $20.00 per hour

Every day, Maid Right owners wake up ready to deliver exceptional service. Our owner/operators are the backbone of Maid Right’s industry-leading residential cleaning services. Thanks to the support of our exclusive cleaning systems and standards, Maid Right owner/operators across America and Canada continue to deliver the most comprehensive services in the residential cleaning business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Maid Right Corporate.

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